Last updated: 9th March 2026
Pedal Taiwan is committed to updating privacy policies to meet GDPR and relevant legislation standards. The company has appointed a Privacy Officer to ensure personal information is collected, used, and disclosed according to this Privacy Policy. The policy may be updated periodically, and users are responsible for reviewing changes.
Pedal Taiwan collects personal information including:
"Sensitive information" such as health or religious data is collected only with consent to provide services or meet customer needs.
Website visitors provide non-personal data including pages visited, IP addresses, browser type, language, and visit dates/times. Cookies collect some of this information.
Video and images of travelers may be used in brochures, advertising, and websites unless participants notify the company otherwise at [email protected].
Personal information is collected when users request information, make bookings, register for competitions, subscribe to newsletters, use websites, connect via social media, or speak with consultants.
Third parties providing information include:
Pedal Taiwan collects information to perform business activities and provide quality customer service, including:
Email addresses provided during incomplete online bookings are retained for future assistance and follow-up emails. Users receive options to decline further contact.
Personal information is retained only as long as necessary for collection purposes. Users may need to re-enter information if not using services for extended periods.
Pedal Taiwan does not disclose personal information without consent unless reasonably believed that disclosure is necessary to lessen or prevent a threat to life, health or safety, or is required by law.
The company may disclose information to:
The company provides no control over how travel providers use, disclose or store personal information and acts solely as your agent and not as the principal holder.
By providing personal information, users consent to disclosure to overseas entities and third-party recipients. The company discloses information to overseas recipients for services and administrative support.
We will not be required to ensure that third party overseas recipients comply with UK privacy laws or otherwise be liable or accountable for how the recipient handles your personal information.
The company works with numerous global service providers, making it impossible to list all countries receiving information. Users can contact the company regarding specific disclosure questions.
Companies registered in the United States may be required to provide information under the USA PATRIOT Act H.R. 3162.
Pedal Taiwan implements physical, electronic, and managerial security procedures to protect information from loss, misuse, and unauthorized access.
Any personal information or other information you transmit to us online is transmitted at your own risk since the internet is inherently insecure.
Users can deal anonymously with Pedal Taiwan when reasonably possible. Users may decline providing personal information or refuse cookies, though some features may not function properly.
Declining information may result in inability to provide services, deliver promotional information, or tailor website content.
Users can inquire about personal information by contacting the Privacy Officer. The company requires identity verification before disclosure. Requests typically process within 10 business days.
Users can request updates to inaccurate or outdated information. There is no fee to make an enquiry or request in relation to your information, or for us to add to, correct or update our records.
The company may refuse access if it would interfere with the privacy of others or if it would result in a breach of confidentiality.
Pedal Taiwan uses personal information to identify products potentially of interest, communicating via email, phone, or postal address. Users can opt out of email by clicking unsubscribe links or contact the company to decline phone and postal updates.
We comply with the Spam Act 2003 and do not share, sell or rent information to any third parties for the purposes of direct marketing.
By using Pedal Taiwan websites, users consent to cookie use. Websites may contain links to third-party sites not controlled by the company. We make no representations or warranties in relation to the privacy practices of any third party website.
Cookies are small text files placed on your computer by us or our partners. They identify computers or devices but not individuals personally. Cookies are unique to specific web browsers and differ between devices.
Users can accept all cookies, reject third-party cookies, or reject all cookies through browser settings. Rejecting cookies prevents booking and limits website features.
Cookies are used for:
Cookies track searches and preferences. Recent shortlists are stored in cookies if not saved with email addresses, allowing users to view them on subsequent visits. We can find out how you move around our website, so we can look into any errors stopping you from being able to do what you want.
Google Analytics places cookies on browsers to track website usage. Information transmits to Google for statistical reports on visits, pages viewed, and average time spent. We will not (and will not allow any third party to) use Google Analytics to track or to collect any personal data of visitors to our website.
Users can change browser settings to accept or refuse all cookies or specific cookies and request notification when cookies are set. Refusing cookies after acceptance requires clearing previously set cookies and changing browser settings.
You won't be able to benefit from all the features of our website and email newsletters or book online with us if you refuse cookies.
Users believing their privacy has been breached should contact the Privacy Officer with incident details. Complaints about breaches of privacy should be made in writing, so we can be sure about the details of the complaint.
The Privacy Officer investigates complaints, confirming complaint details and explaining whether investigation will occur, including the investigating officer's name and contact details and estimated completion dates.
After inquiry completion, the company advises outcomes and invites response to conclusions. Changed views following user response will be communicated.
For questions or concerns about privacy handling, contact:
Our Privacy Officer will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved.